Mediation
If you can't see the solution right now
In every small business, it’s all about people—people who work together. Unfortunately, though, that’s not always a given. Sometimes communication breaks down, tensions simmer beneath the surface, or a conflict weighs heavily on the team or the company.
Although conflicts and disagreements are often perceived as negative or destructive, we believe that—when handled effectively—they can serve as a catalyst for uncovering underlying needs and driving change. In this way, we transform them into personal growth, stronger relationships, and improved performance.
When your partnership is under strain, Konsilanto can help get the conversation back on track. Through warm, impartial mediation, we guide you toward practical agreements so you can move forward again—together.
Mediation: Who is it for?
Konsilanto offers this mediation service to SMEs and family-owned businesses where collaboration is crucial, such as between:
- employers and employees
- business leaders and their teams
- partners or family members in the company
- companies and their stakeholders (suppliers, customers, etc.)
Perhaps tensions in your small business have escalated to an unmanageable level. Or perhaps there is a dispute that you want to resolve, but you’re not sure how to broach the subject. Legal action is an option, but it often takes a long time. That’s why Konsilanto would like to be your trusted mediation partner.
Mediation: What exactly do we do?
Mediation Based on Connection
Conflict as a catalyst for change
In my view, conflicts are not a threat, but an invitation to gain insight. Where voices clash, there is an undercurrent. Where relationships are overshadowed by mistrust, I believe in healing through connection. Not as a mediator who presents the one and only solution, but as a facilitator who creates a space where people can once again hear themselves, each other, and the bigger picture.
My work is rooted in respect —for every person, for every truth, and for the process itself. I believe that true mediation is not only about what is said, but also about what is felt. It is about restoring the natural order of trust, responsibility, and cooperation.
That is why I serve as a bridge between worlds: between the mind and the heart, between reason and intuition, between conflict and peace. As a mediator, I want to contribute to a world in which conflicts need not be destructive, but rather serve as signposts toward growth, healing, and collaboration. After all, people are the ones who own the conflict, but they also own the solution.
Kris Bollen, partner and certified mediator at Konsilanto
Shall we get to know each other?
Facing a major challenge? A conflict that needs attention?
Feel free to contact us. We’ll schedule an initial consultation and explain how our mediation services can make a difference for your SME.
As a certified commercial mediator, we know that talking works. We’ll help you work together to find a suitable solution.
Kris Bollen
Partner and certified mediator